Careers

Location: Remote

Shift Details: Night Shift (US day shift)

Employment Type: Full-time

Working Days: 5 days (Monday to Friday)

About the Role

We are seeking an AI Specialist who combines deep technical expertise with business acumen to design, implement, and optimize AI-powered solutions. This role goes beyond experimentation—you will apply AI technologies to solve real-world challenges in marketing, sales, service, operations, and customer support.

As a core member of the delivery team, you will collaborate with consultants, strategists, and product experts to build scalable solutions using LLMs, generative AI, predictive analytics, automation platforms, and CRM/marketing technologies. You will also act as a subject matter expert, demystifying AI for clients and internal stakeholders while ensuring ethical, secure, and compliant adoption.

Key Responsibilities

·         AI Strategy & Implementation

• Translate business needs into AI solutions across marketing, sales, service, and
• Lead discovery sessions and define use cases with measurable
• Develop roadmaps for AI adoption and integration into

·         Solution Development & Integration

• Build, configure, and deploy AI use cases using Salesforce Einstein, Data Cloud, Gemini, OpenAI/ChatGPT, Microsoft Copilot, LangChain, AutoGPT, Agentforce, and similar platforms.
• Engineer and refine prompts for specialized business use
• Design automation workflows using tools like Make, N8N, Zapier, or low/no- code platforms.
• Integrate AI tools with CRMs, marketing automation, analytics, and reporting

·         Optimization & Quality Assurance

• Collaborate with algorithm teams to enhance NLP models and intent
• Develop monitoring systems to track AI performance and recommend
• Ensure all solutions meet data privacy, security, and compliance

·         Collaboration & Enablement

• Partner with stakeholders to create AI-powered strategies and
• Train internal teams on AI tools, frameworks, and prompt
• Maintain prompt libraries, solution documentation, and

·         Innovation & Research

• Continuously explore new AI technologies, APIs, and vendor
• Conduct proof-of-concepts and impact analyses to measure business
• Provide thought leadership on AI trends in marketing, operations, and customer

Qualifications

·         Experience:

• 5+ years in technology solutions, consulting, or related
• 2+ years hands-on experience with AI solutions (generative AI, predictive analytics, agentic AI, LLMs).
• Proven experience developing AI agents, applications, or
• Strong background in CRM, marketing automation, and data-driven

·         Technical Skills:

• Proficiency with LLMs (Claude, ChatGPT, Gemini, ) and prompt engineering.
• Familiarity with AI platforms and APIs (LangChain, AutoGPT, ai, Copilot).
• Knowledge of NLP models (e.g., BERT, GPT) and business
• Hands-on experience with integration (RESTful APIs, webhooks) and basic scripting (Python preferred).
• Exposure to generative AI tools (DALL-E, MidJourney, Adobe Firefly, ) is a plus.

·         Education:

• Bachelor’s or Master’s in Computer Science, Data Science, Engineering, Marketing, or related field (or equivalent experience).
• Salesforce AI Specialist/Einstein certifications

Key Qualities

• Strategic thinker with ability to execute
• Lifelong learner, curious, and adaptable to new
• Strong communicator, able to simplify technical
• Organized, self-driven, and thrives in dynamic
• Collaborative leader who empowers teams and drives

Key Qualifications:

• Technical Skills:
  • 3+ years hands-on AI/ML development experience
  • Proficiency with LLM APIs (OpenAI, Anthropic, Google)
  • Experience with automation platforms (Make, Zapier, N8N)
  • Programming skills in Python/JavaScript
  • API integration experience (preferably with booking/GDS systems)
  • Cloud platform knowledge (AWS/Azure/GCP)

• Industry Knowledge:
  • Understanding of travel booking workflows (PREFERRED)
  • Experience with CRM/customer data platforms
  • Knowledge of revenue management concepts (PLUS)

• Business Skills:
  • Proven ability to translate business needs into technical solutions
  • Strong communication skills with both technical and non-technical stakeholders
  • Project management experience
  • Cross-functional collaboration experience

• Business Language: Python & Java

Why Join Us

• Opportunity to be at the forefront of AI-powered transformation across
• Access to cutting-edge AI tools and continuous learning
• Competitive compensation and benefits
• Flexible, inclusive, and collaborative work
• Platform to innovate, teach, and shape AI adoption in real-world business

Join Our Team at Saach Travel Technologies! 

Saach Travel Technologies is expanding its team and is inviting professionals to join our Fareloading Team.

About Us: 

Saach Travel Technologies is a leading ITES company specializing in the travel industry. We offer fare management, air ticketing, website development, and other IT solutions. As part of one of the largest air ticket consolidators, we are expanding our team and looking for skilled professionals to grow with us.

What We’re Looking For: 

• Education: Graduate with IATA
• Experience: 5 Years and above
• Industry Background: Travel Industry – Fare Filing Or Travel Operations

Key Skills Required: 

• In-depth knowledge of airline fare structures, fare rules, and filing processes
• Proficient in using GDS platforms such as Sabre or Amadeus o Familiar with any fare filing systems, such as ATPCO’s FareManager, Amadeus FareXpert, Sabre’s MyFares, and AMC etc.
• Problem-Solving Skills and decision-making skills
• People management and team leadership
• Ability to conduct RCA and implement corrective actions
• Good verbal and written communication

Key Responsibilities of the new hire: 

• Commission Contract Filing & QC
• Ticketed PNR Commission Verification & QC
• Contracts Distribution & QC
• Fare Sheet Creation (Commission Grid, PaperNet, )
• Fare Comparison & Analysis
• Team Rostering
• Query Resolution
• Escalation Handling
• Team Briefings & Updates
• Daily Task Management & Reporting

Work Details: 

• Employment Type: Full-Time
• Work Mode: Office-Based

Shift Details: Rotational shifts (Supporting US clients)

Ready to Take the Next Step? 

If you’re looking for a rewarding career opportunity, we’d love to hear from you! Send your CV to: hr@jrtechnologies.in

About Saach Travel Technologies:

At Saach Travel Technologies, we don’t just offer jobs, we build careers. As a leading ITES company specializing in the travel domain, we work with international clients across fare management, airline ticketing, GDS systems, revenue accounting, and much more.

What We’re Looking For:

• Position Title: Implementation Analyst
• Experience: 1 to 3 years

Key Responsibilities

• Work closely with airlines and agencies to ensure seamless implementation of behavior plans and NDC APIs.
• Lead and execute technical implementations for API integrations (Amadeus, Sabre, Travelport, Expedia).
• Contribute to automation of test cases using SOAP-UI and reduce implementation
• Utilize OpenSearch, Kibana, and JIRA for issue identification, debugging, and tracking during live projects.
• Collaborate with Scrum Masters and Product Owners to prioritize bugs, enhancements, and stories.
• Conduct UAT, QA testing, and ensure 99%+ bug-free
• Develop and maintain API documentation, user manuals, and standard operating procedures for clients.
• Manage helpdesk tickets using tools such as DevRev and Salesforce, ensuring SLA adherence (95%+).
• Troubleshoot production issues raised by internal and external clients, improving resolution time by 30%.
• Act as a liaison between onshore and offshore teams, ensuring timely project delivery and support.
• Provide end-user training and continuous support to agencies and partners on new software functionalities.
• Conduct sandbox certifications and assist in onboarding clients to NDC API
• Perform data analysis, root cause identification, and performance optimization using Kibana and internal debugging tools.

Required Skills

• Proficiency with API tools: SOAPUI, Postman,
• Experience with monitoring and debugging tools: OpenSearch,
• Knowledge of DevOps tools: JIRA, SQL, PowerBI,
• Hands-on experience with customer support tools such as DevRev and
• Strong communication, teamwork, and problem-solving
• Experience with REST, SOAP, and XSLT
• Familiarity with continuous improvement and data analysis

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related
• Experience in travel domain platforms (Emirates, Farelogix, Spotnana).
• Knowledge of NDC standards (17.2 and 3).
• Experience working in Agile/Scrum

Work Details:

• Employment Type: Full-Time
• Work Mode: Remote – But will be required to travel for projects in India as well as abroad
• Shift Details: Fixed (unless in case of business exigency)
• Work Days: As per EU / Finnish time

About Us:

Saach Travel Technologies is a leading ITES company specializing in the travel industry. We offer fare management, air ticketing, website development, and other IT solutions. As part of one of the largest air ticket consolidators, we are expanding our team and looking for skilled professionals to grow with us.

What We’re Looking For:

• Experience: 3-5 years in a mid to large organization
• Level: Mid-Level
• Work Type: Remote
• Shift Details: Night shifts / Rotational shifts
• Work Week: 5 days a week 

Job Responsibilities:

• Equipment
  • procurement (Order receipt, approval, order)
    • configuration
    • maintenance & troubleshooting

• Network (Currently migrating from individual configurations to a national AT&T plan for telco and network)
  • Local Networks (networks for each office)
  • Local Telco (local telco & networks)
  • Local Internet providers

• Security (Network, Hosting, Outlook, )
  • Bitdefender
  • Defender

• GoDaddy Hosting (SB Websites – com, studentsfare.com, jayatravel.com, mywingsbooking.com, etc.)

• Domain Management (GoDaddy)
  • Domain Acquisition, renewal, retirement
  • Certificate management (order, renewal, )
  • DNS management

• Zoom & Configuration
  • Configuration & troubleshooting
  • Call routing
  • App installs

• Trams Hosting
  • Servers
  • Remote PC’s

• Vendor Management
  • All local office network vendors
  • Sector 7 (MS Office, Exchange, Security, )
  • Zoom (Configuration, ticket , agent on/offboarding etc.)

• India support team management
  • Desktop support (Application and Equipment)
  • Login / account support
  • application support
  • Ticket management (broadly – point party for any technical issue)

Send your CV to: hr@jrtechnologies.in

Work Location: Andheri East, Mumbai Work Days: 5-day week

Mode: Office-based Shifts: Rotational

Type: Full-Time Trainee Program with Pre-Placement Offer (PPO) About Saach Travel Technologies:

At Saach Travel Technologies, we don’t just offer jobs—we build careers. As a leading ITES company

specializing in the travel domain, we work with international clients across fare management, airline ticketing, GDS systems, revenue accounting, and much more. We’re now looking for fresh minds to join our Trainee Program and grow with us.

Why You Should Apply:

• Real-time global exposure
• Mentorship & Skill Development
• Guaranteed Growth Path
• Hands-on learning with world-class systems

Who Can Apply:

• Freshers (12th Pass / Graduate in any stream)
• Diploma / Degree Holders in Travel, Tourism, Aviation, Hospitality & IATA
• If you stay between Thane to CSMT or Churchgate to Virar

You’ll Learn To:

• Strengthen analytical, communication skills
• Communicate with US & Canada-based clients professionally Take the First Step Toward a Rewarding Career!

Ready to fly high with us?

Send your resume to hr@jrtechnologies.in and begin your journey in the global travel-tech world.

We are seeking a highly motivated Technical Support Executive to join our team. The ideal candidate will possess strong communication skills, a problem-solving mindset, and a good understanding of APIs and integration concepts. You will be responsible for providing timely and effective support to clients, resolving technical issues, and ensuring seamless system performance in a fast-paced, global environment.

Key Responsibilities:

• Provide technical and functional support to clients via email, chat, or
• Troubleshoot and resolve issues related to APIs, integrations, and system connectivity

(GDS/NDC).

• Collaborate with internal teams to identify root causes and ensure timely resolution of customer issues.
• Utilize ticketing systems and CRMs (e.g., Zendesk, Jira, Freshdesk, Salesforce) for issue tracking and client communication.
• Analyze API requests/responses (REST, JSON, XML) and assist customers in understanding technical concepts.
• Maintain accurate documentation of issues, resolutions, and client
• Work collaboratively in a team-oriented environment to meet SLAs and enhance customer satisfaction.
• Support clients across different time zones, including flexible or rotational shifts as

Required Skills & Qualifications:

• Strong verbal and written communication skills in
• Previous experience in customer or technical support, preferably in SaaS, travel technology, or B2B software environments.
• Basic understanding of API concepts and formats such as REST, JSON, and XML.
• Working knowledge of API requests/responses and GDS/NDC connectivity.
• Hands-on experience with ticketing tools or CRMs (e.g., Zendesk, Jira, Freshdesk, Salesforce).
• Ability to analyze issues logically and explain technical details to non-technical
• Team-oriented, proactive, and capable of handling multiple priorities in a fast-paced
• Willingness to work flexible shifts to support global

Desirable Skills:

• Experience working with API documentation and payload inspection tools (e.g., Postman).
• Basic technical background with understanding of REST/SOAP APIs and system
• Familiarity with GDS systems (Amadeus, Sabre, Travelport) or NDC integrations.
• Exposure to Azure Insights or similar monitoring

Location: Mumbai

Employment Type: Full-time

Experience Level: 1 – 2 years